SolarMax Technology Solar energy company

3080 12th St
Riverside
CA 92507

Get in touch

SolarMax Technology

3080 12th St
Riverside
CA 92507

(951) 221-8172

(951) 221-8172

 

Monday: 8 AM–5 PM
Tuesday: 8 AM–5 PM
Wednesday: 8 AM–5 PM
Thursday: 8 AM–5 PM
Friday: 8 AM–5 PM
Saturday: Closed
Sunday: Closed

Solar Customer Reviews

Name: Neya
Rating: 1
Review: when it comes to customer service, it is hard to talk to someone… I called over a week, left a couple of messages, and emailed to their customer services….. but so far 15 days passed, still not gotten anyone to reply….. is kind of frustrating….. My co-workers suggested I to try walk-in their office in Diamond Bar, this may be a way…3.13.24: update: we got a call back to schedule an inspection appt in April. Even though is a month’s wait, but at least we get communicated. Thanks.
Date: a month ago

Name: Kevin Mar
Rating: 5
Review: SolarMax and their crew did an amazing job. John Brookshier was our rep, from beginning to the completion he was great. Never felt pressured to do anything that didn’t make sense for our situation. Each step of the process, from the quote to the initial plans, the measuring, and installation was smooth. Their support staff made sure I was kept in the loop of the application and submittal process. Would definitely recommend SolarMax to friends and/or family.
Date: 7 months ago

Name: Melissa Tidey
Rating: 1
Review: Horrible customer service for warranty claims. I emailed their customer service department regarding a leaking roof due to their workmanship. After multiple emails and phone calls, they finally scheduled a repair date 5 weeks from the date of our claim. Their reason for the long wait was “there is an overwhelming amount of customers still waiting…since the last storm.” This is a huge red flag. If they have an “overwhelming amount” of roof leaks due to one summer storm, that should be enough for anyone considering using SolarMax for a new system to look elsewhere. Furthermore, their solution to stopping the leaks was to slap a bunch of silicone caulking on the shingles and around their mounts. This is literally a band-aid that will not last in the hot southern California sun. They are looking for the least expensive way to get by until your warranty expires and you are stuck with a leaky roof.
Date: 6 months ago

Name: Chris Hart (Archpoet)
Rating: 5
Review: Amazing work! Both fantastic and prompt service, and Dan is stellar. Any questions I have are very quickly answered in a way that is clear, concise and easy to understand.For example, I was recently confused as to why my system’s (momentary) production output (6.4kW) did not equal the system size rating (8kW), and if that was even a beneficial metric by which measure. They explained that the system size rating is based on laboratory conditions which include like being at the equator on the summer solstice in perfect weather, etc… in other words, unlikely conditions for most installed systems. Additionally, you’d never expect a 1k horsepower engine to actually perform at that rating after being placed in a car, because there is loss at every transfer point.After this discussion I understood that production/time (kWh) is the more valuable metric by which to gauge your system’s performance, and given that: mine is “crushing it”– to use Dan’s phrase. :)Very Happy in Apple Valley!
Date: 2 years ago

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